Based in Walsall, West Midlands, Sertronics is your trusted specialist for professional repair services.
AboutWhat We Repair
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At Sertronics, we specialise in the repair of a wide range of commercial and business equipment. Our experienced engineers provide high-quality, sustainable repair services designed to reduce downtime and extend the life of your products.
Commercial & Industrial Tools
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Power tools (drills, drivers, grinders)
Small hand tools
Battery-powered tools
Domestic Appliances
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(For business clients with SLA, insurance, or warranty agreements)
Washing machines
Dishwashers
Fridges and freezers
Microwaves
Televisions
Electric ovens and hobs
Please note: Domestic appliances are serviced exclusively for business clients under SLA, insurance, or warranty agreements, not for direct consumer repairs.
If the item you need repaired isnât listed here, please get in touch with our team weâre happy to discuss your specific repair needs.
Smaller items are typically sent to our Walsall repair centre, where our engineers carry out the work before returning the item promptly by post.
Our Values
SertronicsQuality
We take pride in the quality of our work. Every repair is carried out to the highest standard, ensuring long-term reliability and optimal performance. Our processes are built around precision, attention to detail, and continuous improvement.
Sustainability
Sustainability is at the core of what we do. By repairing rather than replacing equipment, we help businesses reduce waste, lower costs, and contribute to a more sustainable future. Our approach supports our clientsâ environmental objectives and promotes responsible business practices.
Customer Focus
We believe in strong partnerships. By listening to our customers and understanding their challenges, we provide tailored solutions that align with their service requirements. Our goal is to make every interaction simple, efficient, and outcome driven.
Our Mission
Our mission is to deliver a fast, efficient, and sustainable repair service that supports business continuity, reduces waste, and improves the reliability of essential products and equipment. We are dedicated to creating value for our partners by combining advanced repair capabilities with clear communication, strong service levels, and a focus on long-term results.
Our Process
StepsAt Sertronics, we have developed a streamlined repair process that is both efficient and effective.
Our Expertise
ExperiencedSertronics has a proven track record of working with major retailers such as B&Q and Screwfix. Our experience and dedication to quality have made us a trusted partner in the repair industry. We use the latest job management software to ensure efficient tracking and handling of each repair job.